Why is it that every single design conference focuses on topics pertinent to cultural issues in the US? I just saw this talk on my feed from Interaction20 that focuses on the history of how we arrived at today’s Industrial/UX design patterns. And 5 minutes later it transitioned to whether UX is a right or a privilege ... what? What does that even mean? Why? (Video of this talk is embedded below)
It seems to me that in trying to do something noble (intentions aside), the design community comes across as pompous and delusional instead. If the intention here truly is to help those in need, then we should be encouraging more data-driven decision making, and teach others how to read information without being affected by propaganda and other types of nonsense that people and media (intentionally or otherwise) spew at us.
People who can't afford to go to school or can't afford healthcare won't be saved or cured by debating things like "Is UX a privilege or a right?" That's downright insulting. For example, this article from Stats Canada published in 2017 shows that men & women with bachelor's degrees earn 40–60% more than those with high school diplomas. Now that we know this, we need to figure out how we can help more people get bachelor's degrees. Figure out why those who dropout do so, and how we can help improve schools so that they don't. How we can make it easier for those who struggle in school. These are problems that we can, in part, try to solve with technology. But pretending like a crappy user experience on some random product is somehow tied to "privilege" is irrelevant at best.